magnifying glass over sheets of graphs and data

Why is an eCommerce Audit Report Important for Your Website?

Do you know an eCommerce website and are thinking of getting an eCommerce audit report for it? Are you reluctant about getting the report as you haven’t conducted an audit report test before? An audit report for an eCommerce website focuses on a third party who assesses your website and function. It also looks at the infrastructure, reveals flaws, and helps you towards growth and success. If you get an eCommerce audit report, it will help improve your dealing and enhance the customer experience. An eCommerce audit report usually covers all crucial areas of a business. These include SEO, content, site performance, platform analysis, and conversion rate optimization.

Do you want to make an effective marketing strategy of your own? Are you looking forward to expanding your business and focusing on a new target audience for sales? If yes, then you should get an eCommerce audit report soon.

Getting An eCommerce Audit Report    

If you are an eCommerce business, you must be aware of how difficult it can be to achieve your goals if you sit idle. This includes details like the number of orders, number of products, and many other things such as returns or exchanges. If you want to learn more about your eCommerce business, then opting for an eCommerce audit report will allow you to do that.

Importance Of An eCommerce Audit Report

We have listed below a few reasons why an eCommerce audit report is important for you and the success of your business.

  1. It Will Increase The Efficiency Of The Website

Unlike a physical shop, an eCommerce business revolves around a good website that catches the eye of customers. At times even the best of developers are unable to develop a website that is 100% perfect. As developers are also humans, it is sometimes impossible to keep an eye out for everything. However, if your website isn’t efficient enough, customers might end up never visiting your site again. If you want to improve the efficiency of your website, an eCommerce audit report will surely help you out.

An eCommerce audit report will help figure out several things such as:

  • Are the website pages loading on time, or are they taking too long?
  • Do the pages open properly or require a refresh again and again?
  • Are the links clickable, and do they redirect to the correct page?
  • Are there any spelling errors or grammatical mistakes on the website?
  • Is uploaded content the latest? Such as prices and product pictures?
  • Is the website properly secured or not?

  1. It Will Improve Google Search Ranking

When you opt for an eCommerce audit report, it will show you the errors on your website and the mistakes you are making. The website traffic report will show what is going wrong where and how it can be corrected. For example, if you are using incorrect SEO, Meta title, or Meta descriptions, you will receive awareness about that. Also, when you learn about your search ranking, you will be able to improve it better. Moreover, the report will also provide details on the improved google search ranking, ways to generate leads, and increasing website traffic.

  1. It Will Identify Vulnerabilities

Most customers like visiting a website that loads fast, don’t have any errors and is efficient. An eCommerce audit report will provide you with the website response time and loading time so you can improve your performance. Also, the process includes the identification of viruses and malware so your site can be protected. Furthermore, it will help enhance website security by ensuring that it doesn’t redirect customers to other shady links.

  1. It Assesses Your Content And Website Layout

A website design and layout is one of the most important elements if you want your eCommerce site to grow. When conducting an audit, auditors examine your website by opening it on different devices and seeing the user interface. As most eCommerce businesses ignore the need for a mobile site, it causes their site to go downhill. They also go through the content that you have uploaded on the site. It includes the readability of the content and whether it has been made easy for reading with partitioning. Furthermore, they also check if the right colours and fonts have been used or not as they are equally important for business growth and survival in the long run.

How To Get An eCommerce Audit Report Done?

Have you ever conducted an eCommerce audit before? Do you want to get an overview of the performance of your business and would like to get an eCommerce audit report? Carrying out a website audit will ensure that you have a clear idea of the areas in the business that need improvement. You will also be able to make necessary changes in less than no time without missing out on any sales.

  1. Check The Speed Of The Website

You should run a speed check on the website to ensure a better user experience and high conversion rates when conducting an audit. Also, check if the website is taking too long to load or if speed issues need to be fixed. Moreover, see how the website performs during high-traffic times, such as sales or launching a new collection.

  1. Have A Look At The Categories

During product audits, you should ensure that the customers can easily find what they are looking for. For example, instead of mixing up all products in one place, you should make different categories for each one of them. During the audit, check if the categories are attractive and bring in a new audience. Furthermore, avoid complex structures on the site as customers will run away if they cannot understand how the site works.

  1. Evaluate Customer Experience

When making an eCommerce audit report evaluating customer experience will help you get an insight into the website.  Check which pages are visited the most by customers and which pages are the least visited. Also, find out when customers contact you due to different issues and the most common problems. Analyze sales strategies to figure out which product sells out the fastest and what is trending among customers. Think of introducing a FAQ section where customers can get all the information about your product or business.

  1. Figure Out Consistency

As an eCommerce business, you need to be consistent in everything you do. Make sure that the content quality on the website isn’t compromised and everything looks good. Take out a little extra find and work on the website layout to update everything similar to the competitors. If you use low-quality content on your website, people might think that the website isn’t authentic or is a scam.

Want To Get Your eCommerce Audit Report Done?

Are you looking for someone who can help you out with your eCommerce audit report? Connect with us at Shyp for the best business solutions that you will ever find.

More Services


We are experts when it comes to packaging solutions.



Everything you need to know about shipping - from finding the right category, to choosing the best provider.



Shyp is your go-to spot for all your moving requirements and questions.



The best solutions for businesses, from startups to large corporations.



Having trouble locating your package? We’re here to help.


Postage & Stamps

Find out which types of stamps you should be using.